Test Strip Recall Relion, Precision Xtra and other Abbott Strips

Aboott Laboratories has just issued a huge recall for blood testing strips which read low. The strips take too long to absorb the drop of blood.

The list of affected lots is given here:

http://www.precisionoptiuminfo.com/img/Lot-Numbers.pdf

Further information can be found here:

http://www.precisionoptiuminfo.com/EN

Here is their stated policy, though it would have been nice if they'd explained HOW to go about getting replacement strips:

Abbott Diabetes Care will replace affected strips at no charge with new product equal to the amount currently in the customer’s possession. Customers are advised to return all affected product currently in their possession. If customers have a partial package of product, Abbott Diabetes Care will provide a complete package of product as replacement.

They provide this customer care phone number:

800-448-5234

The company seems to have gone out of its way to avoid explaining on the web site how to get your replacement strips. This makes me wonder if they will try to get customers to phone and then state on a recorded line that they have not suffered any injury from the defective strips before giving recall instructions as did the makers of the defective Aviva strips I purchased.

It also looks like you are out of luck if you have already used up these defective strips. If you have been seeing lower than expected numbers while using strips made by this company treat them with caution.